Terms & Conditions

Pure Quality Drinking Water
  • User Agreement
User Agreement

Welcome to ro-customer-care.com. ro-customer-care.com. provides its services to you subject to the following terms and conditions. If you access this web site or visit or shop at www.ro-customer-care.com, you accept these Terms and Conditions of Use, as well as our other terms and conditions on this web site, such as our Privacy Policy, Cancellation and Refund Policy, Delivery policy and Disclaimer. Please read them carefully. In addition, when you use any current or future ro-customer-care.com. service on this web site, you also will be subject to the guidelines and conditions applicable to such service. All products /Services and information displayed on www.ro-customer-care.com constitute "An invitation to offer". Your orders for purchase constitute your offer which shall be subject to the terms and conditions as listed below. www.ro-customer-care.com reserves the right to accept or reject your offer.

Applicable Law

This site is created and controlled by ro-customer-care.com. The laws of India shall apply and courts in Delhi only shall have jurisdiction in respect of all the terms, conditions and disclaimers. KENT RO Systems reserves the right to make changes to the web site and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/web site of ro-customer-care.com.

Definitions

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy etc., and will include the references to this agreement as amended, notated, supplemented, varied or replaced from time to time.

"ro-customer-care.com" / "ro-customer-care.com." / "web site " means the online shopping platform and the services provided by it owned and operated by ro-customer-care.com. which provides a venue to the users of ro-customer-care.com to buy the products listed on ro-customer-care.com.

"Vendor" / "seller" /"affiliates" shall mean the person or any legal entity who offers for sale, sells the products on the ro-customer-care.com.

"Customer" / "buyer" shall mean the person or any legal entity who makes the offer for sale on ro-customer-care.com by placing an order for and or purchases any products through the platform of ro-customer-care.com.

"User" / "you" means and includes any person or an entity or any legal entity using or accessing the services provided on this site. "Product/Products" means and includes any goods / merchandise / products / services / offers / display items that are uploaded /showcased/displayed on ro-customer-care.com and the related description, information, procedure, processes, warranties, delivery schedule, etc.

Electronic Communication

When you visit www.ro-customer-care.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of KENT RO Systems Ltd., its parent, affiliates and associates and are protected under applicable Indian laws. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of ro-customer-care.com. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

Permission and Site Access

ro-customer-care.com. grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express prior written consent of ro-customer-care.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior express written consent of ro-customer-care.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ro-customer-care.com. and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing ro-customer-care.com.'s name or trademarks without the express written consent of ro-customer-care.com. Any unauthorized use terminates the permission or license granted by ro-customer-care.com.

Changes / Product Description

ro-customer-care.com. reserves the right to suspend / cancel, or discontinue any or all products or service at any time without notice , make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. If a product offered by ro-customer-care.com is not as described, your sole remedy is to return it to us in unused condition within 7 days of delivery.

User Account

Notwithstanding other legal remedies that may be available to ro-customer-care.com., ro-customer-care.com. may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site: If the user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of ro-customer-care.com.;

  • If the user has provided wrong, inaccurate, incomplete or incorrect information;

  • If your actions may cause any harm, damage or loss to the other users or KENT RO Systems Ltd.

Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the ro-customer-care.com. site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Risk of Loss

All items purchased from ro-customer-care.com are made pursuant to a shipment/dispatch contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier/courier.

Force Majeure

ro-customer-care.com. shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Policy Updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site. If any of the terms & conditions shall be deemed to be invalid, void or for any reason unenforceable, that term shall be deemed severable and shall not affect validity & enforceability of any remaining term & condition.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.

General

The waiver of a breach of any term hereof shall in no way be construed as a waiver of any other term or breach thereof. The person agreeing to these terms & conditions of use represents & warrants that such person is authorized to bind and thus bind his or her principal or employer and has adequate legal capacity to enter into these terms and conditions of use.

Disclaimer

This site is provided to you by ro-customer-care.com. On "As is" and "As available" basis. KENT RO does not warrant that this site, its servers or email sent from ro-customer-care.com are free of viruses and other harmful components.

KENT RO systems lt.d makes every effort to present accurate and timely information regarding the products we have for sale. However it is possible that some discrepancies or inaccuracies may arise in which case please inform us at "email.

All products displayed in our catalogues may not be readily available for sale due to product unavailability or for any other reason.

Information Liability

In no event shall ro-customer-care.com or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the ro-customer-care.com web site may not be reproduced, copied, or altered without the express written consent of ro-customer-care.com and its affiliates.